Objective: The objective of the study was to describe the demographic and clinical characteristics found in personnel screened during the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic. Materials and methods: Nasal and oropharyngeal swab samples were collected in the period between May 11 and May 26, 2020, from 496 people. They were followed up by means of a questionnaire at 0, 7, and 14 days. Results: 449 people answered the surveys (73 excluded); age range: 21-63 years, mean of 39.4 years. About 77% had contact with patients with coronavirus infection, (32% had an exposure time of < 8 h a week, 24% 8-16 h a week and 20% more than 16 h a week). The most frequent comorbidity in the population was obesity (13.8%), followed by asthma (8%) and DM2 (1%). The most common symptom was headache (34%), followed by nasal obstruction (25%) and odynophagia in third place (22%); 16% presented alterations in the perception of odors. Among the surveyed personnel, 17 (4.5%) tested positive for SARS-COV2 by means of reverse transcription polymerase chain reaction. Conclusions: In line with this pandemic, a screening protocol was started for asymptomatic health-care personnel for the recognition of infections caused by this virus to establish barriers that will prevent the spread and provide the basis for the standardization of this practice and the protection of health-care personnel.

Abstract: Objective: Present the results of a pedagogical intervention to improve the quality-responsiveness in healthcare provided by health service providers in indigenous regions. Materials and methods: A didactic methodology with a critical-constructivist approach was designed aimed to health personnel who attend to the indigenous population in five entities of Mexico. Results: Between 09/2016 and 01/2020, 1 825 health workers were trained, who deconstructed the beliefs that determine practices of discrimination and abuse during the health care of indigenous users. The intervention achieved significant transformative learning of social beliefs and practices, with proposals to avoid any form of abuse and guarantee dignified treatment. Conclusions: For the construction of a universal and equitable health system, it is necessary to include interventions that act on the beliefs that determine discrimination and mistreatment practices in health services towards vulnerable social groups.

Resumen: Objetivo: Presentar los resultados de una intervención pedagógica para mejorar la calidad en el trato que brindan los prestadores de servicios de salud en regiones indígenas. Material y métodos: Se diseñó una metodología didáctica con enfoque crítico-constructivista dirigida a personal de salud que atiende a población indígena en cinco entidades de México. Resultados: Entre 09/2016 a 01/2020 se capacitó a 1 825 trabajadores de la salud que deconstruyeron las creencias que determinan prácticas de discriminación y maltrato durante la atención a la salud de los usuarios indígenas. La intervención logró un aprendizaje significativo transformador de las valoraciones y prácticas sociales, con propuestas para evitar cualquier forma de maltrato y garantizar el trato digno. Conclusiones: Para la construcción de un sistema de salud universal y equitativo, es necesario incluir intervenciones que actúen sobre las creencias determinantes de las prácticas de discriminación y maltrato en los servicios de salud hacia grupos sociales vulnerables.